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Frequently asked questions
We send out Renewal Invitation 21 Days before the end of your insurance policy to inform you that your policy is up for renewal. In this renewal invitation you will be quoted for the upcoming year. You then have a choice as to whether you would like to renew the policy or let it lapse. Depending on your particular insurer, sometimes policies will automatically renew, so act as soon as you get the renewal letter to make sure you have the cover you want.
Please contact us if you plan on travel abroad. This is so we can confirm that you have the correct cover for the countries you are visiting. If you are travelling in the EU you currently do not need a Green Card to travel.
Yes, we do offer EU cover. However, there will be some details which we will need to take from you if you plan to travel to Europe. You can contact us to discuss this further using our live chat or by calling us on 0344 840 6302.