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Website Accessibility

Our Commitment to Accessibility

This accessibility statement applies to the GoSkippy website. We are committed to making sure that as many people as possible have access to this website and its content.

The GoSkippy website is partially compliant with accessibility guidelines detailed by the Web Content Accessibility Guidelines (WCAG) set by the World Wide Web Consortium (W3C) as part of their Web Accessibility Initiative.

Accessible

This website is run by Somerset Bridge Group. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • Zoom: You can zoom in up to 300% without the text spilling off the screen
  • Navigation: You can navigate most of the website using just a keyboard
  • Speech Recognition: Navigate most of the website using speech recognition software
  • Screen Reader: Listen to most of the website using a screen reader (including the most recent versions of Narrator and VoiceOver)
  • Responsive: The website is responsive, so text will reflow into a single column depending on the size of your browser
  • Jargon Free: We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

Changing the stylesheet, colours and text formats by browser

Safari

Adjusting the browser for ease of use in Safari

You can import your own style sheet onto this website for your ease of access.
This can be done in Safari by performing the following steps:

1. In your browser menu select Edit > Preferences > Advanced.

2. In the Style sheet drop down select Other.

3. Browse to select and upload your style sheet.

You can adjust the text size by following these steps in Safari:

1. Click Safari > Preferences from the top menu bar.

2. Choose the Advanced tab.

3. Check the box next to Accessibility for Never use font sizes smaller then and pick a size from the drop-down box. You can try out different sizes and see the changes immediately within Safari.

Chrome

Adjusting the browser for ease of use in Safari

You can make accessibility adjustments in Chrome using the following steps:

1. In your browser menu select Settings

2. Select Accessibility on the side bar

3. Adjust accessibility settings to suit your needs

Not-Accessible

We aim to make this website accessible to as many people as possible. However, some parts of the site are currently not fully compliant with accessibility standards. As a result, you may encounter limitations such as:

Colour: You cannot change colours, contrast levels and fonts

Website Modification: You cannot modify the line height or spacing of text

PDF Documents: Most older PDF documents are not fully accessible to screen reader software

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, please contact us using the form below.

Feedback and contact information

If you need information on this website in a different format, please contact us.

We’ll consider your request and get back to you in two working days.

Accessibility Request

"*" indicates required fields

Policyholder Details*

Policyholder’s name?*

Policyholder’s date of birth?*

Please enter a number from 1 to 31.
Please enter a number from 1 to 12.
Please enter a number from 1900 to 2035.

Policyholder’s address?*

(name@example.co.uk)
(Enter policy number)

About the policy wording

For example, if you need a specific font type, font size, or coloured paper, please specify.
This field is for validation purposes and should be left unchanged.

Technical information about
this website’s accessibility

Somerset Bridge Group is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018. Our Accessibility Statement is available here to view and download.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Ask a question

If you have any further questions

If you need additional support we have a couple of options to help:

The Help Centre

Chat Functionality