What information can I access now?
You can access your details and policy documents on the Go Skippy My Portal. This is a secure online environment where you can access your details and policy documents quickly and easily whenever you like.
What information can I request via a subject access request?
A subject access request will provide you with a copy of the information that we hold about you as an individual, for example the details you have provided us with to set up your policy and your subsequent interactions with us. We will not provide information about other individuals as this is their personal data and not yours.
What information do I need to provide in my request?
We will not provide information about other individuals as this is their personal data and not yours. We may also not be able to provide all the information you request if an exemption or restriction applies in the law. Examples of this could be if you ask for the same information lots of times or if we have had to share data with the police and they ask us to not let you know as it could harm an investigation.
For more information on your data rights and how we use your personal data please refer to our Privacy Notice.