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How much can I claim if my bag is delayed on Smart Luggage?

04/01/2023

Delayed = £50, after 30 minutes
Lost = £500, after 48 hours

The number of luggage items covered by your “smart luggage” depends on the type of Travel Insurance Policy you bought.

• Individual Travel Insurance policy = 1 item of luggage per individual named on the policy
• Couple Travel Insurance policy = 2 items of luggage
• Family Travel Insurance Policy = 2 items of luggage
• Group Travel Insurance policy = 1 item of luggage per individual named on the policy

For full details, please see your policy details.

Our ‘smart luggage’ add-on provides cover for your checked luggage. The cover protects you in case and airline or airport mishandles it, causing loss or delay. Smart luggage uses technology to check claims and speed up processing times.