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Frequently Asked Questions

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Frequently Asked Questions

General Questions

Will my car still be covered if I am on active duty abroad in the armed forces?

Service people’s personal vehicles will still be covered while on active duty abroad, provided the vehicle remains in the UK.

Can GoSkippy provide cover for an imported car?

We only provide cover for vehicles officially imported into the UK that are coded by the Association of British Insurers. If you are unsure if this applies to your car, please contact us.

Do you cover LPG converted vehicles?

Yes, we can cover cars that have been converted to run on LPG for an additional premium.

Is my trailer or caravan covered?

Your car should remain insured when towing either a trailer or a caravan, providing you are not being paid to do so. Please refer to your policy documents to make sure this is the case. If you want you trailer or caravan to be covered, you will need to purchase a separate policy for this.

Do you insure hire vehicles?

Yes, but we will only accept long–term hire agreements of one year or more.

Will GoSkippy insure a modified car?

Yes, we will.

A modification is anything that has been added to your car that is nonstandard. This could be tinted windows, alloy wheels, spoilers, or something similar. You should inform your insurer now if you think your vehicle has any modifications to ensure you have adequate cover.

We have a modifications list to select from when doing an online quote. You can select a maximum of 5. If you have more than 5 modifications or are not sure it’s best to call us to discuss this on 0344 840 6302.

I am getting a new car, but I don’t have the registration number yet, what should I do?

You don’t need a registration number to get a quote. You will need one to buy a policy though.

If my MOT has expired, will I be covered when driving to the MOT centre?

Yes, we will provide cover to drive to a MOT test centre, or to drive from the MOT test centre to an authorised repairer, providing that the MOT and or repairs were pre–booked.

What is legal expenses cover?

Legal cover is a type of insurance that protects you from any unexpected legal costs and for a panel of solicitors to assist you for the following:

• If you are in an accident that wasn’t your fault, it can help to recover any money you’ve paid out.

• It can provide cover for legal costs to pursue damages if another driver has caused you injury or death, or you’ve had to pay your policy excess or any other expenses.

• It can help cover legal costs to defend against prosecution. Where you have committed an offence while using your vehicle (where there is a reasonable chance of a successful outcome).

• It can cover legal costs to protect you where your vehicle’s identity has been cloned by someone else.

• It can provide a 24-hour legal advice helpline so you can talk to one of our experts at any time about any legal concerns you have.

Standard policy exclusions apply, full details are available in the policy documents.

What are the minimum and maximum ages of drivers you will insure?

Policyholders and additional drivers must be aged between 17 and 75 on the date the policy is purchased or renewed. This is subject to the terms of your policy.

What does ‘Classes of use’ mean?

There are three main classes of use. Social, Domestic & Pleasure (SDP), Commuting for Private Use and Business Class. Business class is split into 1 and 2.

1. Social, Domestic and Pleasure

This is the most common class of use and is applicable to virtually all policies. Cover includes use of the vehicle for things like shopping, the school run or visiting relatives.

2. Commuting for Private Use

In addition to the above, cover includes commuting to one fixed place of work, or educational establishment in the case of persons in full time education.

3. Business Class 1

This permits the policyholder (and/or spouse only where stated on certificate) to use the car for travel. This travel must be between multiple fixed places of work in addition to social domestic and pleasure use. Common occupations that might require such class of use would include a supply teacher, a care worker who drives to see various patients, or any person who might have to work at more than one location. This cover excludes use of the vehicle as a tool of trade.

4. Business Class 2

This class will extend the cover under Business Class 1 (above) to any named drivers on the policy. Most insurance companies will require both the policyholder and the named driver to use the car for the same business. For example, the insured and the named driver cannot use the vehicle in connection with different businesses. As above, this covers excludes commercial usage including delivering goods or selling products.

Why are some insurance prices higher than others?

You might have noticed on comparison websites, that you get different prices depending on the insurance company. This is because all insurers have different prices for things such as where you live, what car you own, your age etc. For example, if you live in a big city, your insurance may be more expensive than if you live in the countryside. This is because of the risks involved – the increased possibility of theft and busier roads in a city meaning more potential for accidents and so on. Differing prices can also reflect what’s included in your insurance cover. Check that your policy includes everything you need before agreeing to the terms.

Getting a Quote

Can I get instant insurance cover?

Yes, providing you can supply all the information we need to insure you, you can specify today’s date for your cover to begin.

My documents have a security endorsement, what does this mean?

The security endorsement is triggered when you state on your policy details that your car is fitted with a factory fitted alarm or immobilisers. These must be in full working order for this to be applicable.

What does garage endorsement mean?

If your car is parked in a lockable garage, as stipulated in your policy, you are eligible for a garage endorsement which could mean lower premiums.

When will I receive my policy documents?

We aim to email your documents within 48 hours. We will also advise you of your online portal access which offers you 24/7 access to your documents.

If you haven’t received them, please start by checking your email junk folders, just in case they have been sent there by mistake.

Are there any mileage restrictions on your policy?

No. We will ask for your expected mileage up front but unlike some insurers, there are no mileage limitations on our polices.

I don’t want to claim on my policy after an accident, do I still need to report a claim?

Yes, you do, regardless of whether you want to claim, we need to be notified of any accident or loss.

Failure to report an incident to your insurer might result in the cancellation of your policy or problems if you do want to claim later.

Why is it important to tell insurers about previous incidents, accidents, losses and claims?

Any incidents, accidents, claims or losses that were made or occurred on a previous policy need to be disclosed at the quote stage of your new policy. If you don’t do this, you could be charged an additional premium or have your policy cancelled or voided.

This applies even if the claim was made by a named driver who is not on your new policy. It also works the other way, so if you had an accident when you were a named driver on someone else’s policy you would also need to disclose this on your new policy.

Insurers have access to online databases that have information on all UK claims. When a new insurance policy is taken, every driver’s details are checked against this database, so any incorrect claims information can and will be picked up.

What can I do if I’ve had a previous policy voided or cancelled?

You should be honest about this with your insurer from the outset by letting them know. If you are caught lying about this later, your policy could be voided or cancelled again. The best thing is to call the insurer to discuss your options.

How many convictions do you accept?

There is no set number. It’s important that you advise us of all convictions you have, so we can ensure you are paying the right premium and your cover is valid.

When asked how long have I had my licence – how accurate do I have to be?

All information provided to us needs to be accurate so that you are properly insured. Most websites will allow you to enter the exact date you got your licence, so it’s always best to do that. However, some will only ask for the amount of years you’ve held your licence.

If you have held your licence for 3 years 10 months, you’ll need to put this down as 3 years, even though it’s closer to 4. Only full years count.

What is a disclosable medical condition?

These are medical conditions or disabilities that may affect your driving and it’s a criminal offence not to notify the DVLA and your insurer. Notifiable conditions can include, but are not limited to:
· Epilepsy
· Strokes
· Other neurological and mental health conditions
· Physical disabilities
· Visual impairments
If you’re unsure, it’s best to get in touch with us on 0344 840 6302.

Why is it important to disclose your occupation correctly?

All information you provide to us needs to be totally accurate, so that you are properly insured. If you are dishonest about your job, for example, you say you’re a policeman, but you really are a footballer, then you may risk your claim being rejected or your policy being cancelled. Insurers may request proof of occupation if they suspect you may not have disclosed this correctly. If you don’t send this proof, your policy will be cancelled.

Why is it important to put the correct address on my policy?

All information provided to us needs to be as accurate as possible so that you are properly insured. When you are emailed your policy documents, your current address will be listed in these. Please make sure it’s accurate. Insurers may ask for proof of address from you to make sure that the address on file is the correct one. It’s important the address listed on your policy is the one at which your vehicle is kept most of the time.

What GoSkippy can’t cover

Will you cover me if my car is registered abroad?

No. We will only provide cover for vehicles registered in the United Kingdom.

What types of vehicles do you not insure?

GoSkippy currently does not insure heavy industrial vehicles, but we are happy to provide insurance for light commercial vans, private cars and bikes.

Do you do one day or temporary cover?

Unfortunately, we do not currently provide one day or temporary cover.

Do you provide cover for driving lessons?

Cover for tuition is excluded from our policies. If you are taking driving lessons you should be covered by your professional driving instructor’s insurance, it’s worth checking you are fully covered with them before booking any lessons.

My job sometimes involves carrying clients, students, charges etc; does my insurance cover this?

No, we do not insure the carrying of passengers for hire, reward or employment–related purposes.

Do you provide cover for couriers?

Unfortunately, GoSkippy does not currently offer cover for couriers.

No Claims Bonuses and Excesses

What is Insurance Premium Tex (IPT)?

Insurance Premium Tax is a tax on insurance policies. It works in a similar way to VAT, in that it’s added to the total of any insurance policy purchased. IPT is payable in the UK, including Northern Ireland. However, you do not have to pay IPT in the Channel Islands and Isle of Man.

Can I combine no claims bonuses from different policies?

No, you can only use the no claims bonus from one policy. This will be the number of complete years you have been driving claim free, and is usually on the renewal notice from your current insurer. If you declare that you have a no claims bonus, we may ask you for proof of this.

I have had a few month of cover with my current insurer; can you add those months of cover to build up my no claims discount?

No. Only a complete year will count towards no claims discount.

I have been driving a company car, will you allow me any no claims discount?

Yes. We will need a letter of proof from your employer, stating the period of time that you have been driving accident free on their policy.

If I’ve been named on another policy, am I entitled to any no claims discount?

No. The no claims discount would be in the name of the policyholder rather than a named driver.

How do I protect my no claims discount?

No claims discount protection can be added if you have a minimum of 4 years no claims discount (NCD). This can be added before you buy the policy, and cannot be added until the next renewal.

What is the difference between a compulsory and a voluntary excess and how do I find out how much excess is?

The excess you have agreed to pay can be found on your policy documents. It is made up of two parts:

• The compulsory excess, which is set by the insurer. It’s the amount you must pay in the event of a claim.

• And the voluntary excess, which is the amount you agreed to pay on top of the compulsory excess in the event of a claim.

So if you claim for damage to your car, and the insurer had set your compulsory excess as £200 and your voluntary excess is £100, you would pay a total excess of £300. This could be paid directly to the garage if the car is being repaired or deducted from the settlement your insurer gives you if the car is a total loss.

You can choose a voluntary excess of £0, but generally, choosing a higher voluntary excess can make your premium cheaper.

The Motor Insurance Database

What do I do if my car is unlisted?

We will only provide cover for vehicles officially imported into the UK that are coded by the Association of British Insurers. If you can’t find your car listed, you will need to contact us urgently on 0344 840 6302 with all your vehicle details.

I can’t find my vehicle on the MID, does that mean I’m not insured?

No it doesn’t. It can take up to 7 days to add data onto the Motor Insurers’ Database (MID) and in some cases a little longer. If you have any concerns, please contact us on 0344 840 6302.

What is the MID?

The Motor Insurance Database (MID) is the only central record of all insured vehicles in the UK and is updated over 10,000 times an hour. One of the most important tools to ensure that only insured vehicles are driven on our roads. The MID is used by the police and the Driver and Vehicle Licensing Agency (DVLA) to enforce motor insurance law.

The police use Automatic Number Plate Recognition (ANPR) technology with information from the MID to identify and catch people driving uninsured vehicles. More than 500 are seized every day and one person every three minutes is convicted for uninsured driving.

The MID is also systematically compared with the DVLA’s registered keeper records to identify uninsured vehicles from the record. Just like the DVLA, you can check your vehicle is appearing on the MID for FREE. The website can be found here.

Payments

When are my Premium Credit payments due?

Details of your first payment date and a schedule of your monthly payments are set out in your welcome letter from Premium Credit.

This information can also be found anytime by logging into your Premium Credit account and selecting ‘Credit Agreements’ from the navigation menu.

How do I amend my Premium Credit direct debit details or change my direct debit date?

To make any changes you can log on to your customer portal at www.premiumcredit.com and follow the instructions.

Alternatively, you can call the Premium Credit contact centre on 0344 736 9820, their opening hours are:

Mon – Fri: 8am-6pm

Sat – Sun: Closed

I have now defaulted on my Premium Credit direct debit, how can I pay for this?

You can make any outstanding payments by logging on to your account at premiumcredit.com and follow the online instructions. You can also call Premium Credit Limited directly on 0344 736 0340. GoSkippy will not be able to collect any missed Direct Debit payments.

If your payment defaults, Premium Credit Limited will write to you to inform you. Please be aware that you will only be able to make this payment once your direct debit shows in default. This can take up to 2 working days from when the payment is attempted. If you miss a payment, you’ll be charged a Default Charge of £25.

If this is not paid within 7 days with Premium Credit Limited, we will send correspondence to you which will provide you with a further 7 days to make payment directly with Premium Credit Limited. Failure to make this payment within the given timeframe could result in your finance agreement being cancelled and insurance cover being withdrawn.

If you’re having trouble making your monthly payments, please let us know. You may want to speak to an independent organisation for free and impartial advice.

I have received a credit agreement from Premium Credit Limited, what should I do next?

It is important that you read through your credit agreement as it contains important information. In your agreement you will see:

• The date your payments will be debited.

• The amount which will be taken.

• The final amount payable.

You need to sign and return the credit agreement within 21 days, you can access your credit agreement here: digital.premiumcredit.com, you will need your credit agreement reference number and Date of Birth.

Please note that if you do not sign and return this within 21 days, Premium Credit Limited will apply a fee of £25.00.

Money has been taken from my account from Premium Credit Limited, why is this?

GoSkippy are a credit broker that arranges finance on behalf of our customers with Premium Credit Limited. That is why the payment will show up with Premium Credit Limited and not GoSkippy.

If you have opted to pay monthly a deposit payment would have been taken when you originally purchased your policy with GoSkippy. The remaining balance including interest would then be collected across instalments through Premium Credit Limited, and all future payments will appear on your bank account as Premium Credit Limited.

Who are Premium Credit Limited?

Premium Credit Limited work with brokers and insurers to provide their customers with finance to pay their insurance premiums by instalments. Any UK customer can apply for Premium Finance if they are over 18 and hold a UK bank account that accepts payment via Direct Debit.

Policy Changes

How do I opt out of my policy automatically renewing?

You can contact our customer services team on 0344 840 6302 or email us at autooptout@goskippy.com. Make sure to include your broker reference number and vehicle registration.

Please note the email MUST be sent from the one we hold on file in order to process your request. By opting out of automatic renewal, your policy will expire at the renewal date. You will need to ensure you have alternative cover in place.

What are policy and administration charges?

Policy and administration fees are separate from the charge for your cover. They cover the administration costs of making any changes to the policy. You can find details of these in your policy documents.

How do I tell you about my speeding fine?

All categories of driving convictions such as an SP30 (exceeding the speed limit on a public road or motorway) can affect your premium. You are under obligation to inform your insurance company if you receive any points or convictions on your licence. Please contact our customer services team to arrange this on 0344 840 6302. This will not necessarily have an impact on your premium, but it is essential that it is logged.

How do I increase my level of cover?

You can only increase the level of cover partway through the policy if you are changing your vehicle.

How do I make changes to my policy?

If you are an existing customer, the cheapest and most convenient way to make changes to your policy is by using our secure online portal. You can use this to access policy details, upload any documents or make changes to your policy quickly and easily. If you need help using the portal, you can access our portal FAQ’s.

If you don’t have portal access, our customer service team are here to help you on 0344 840 6302.

Why is it important to inform us about changes to your circumstances?

It is important to let your insurer know of any changes to your circumstances. These might include getting a new car, moving house, or changing jobs. Updating your details will ensure you are paying a premium based on the correct details. If you do not update your information, you may have problems making a claim, for example you may be paid less for a claim to make up for the fact you were not paying the correct premium. Or your policy may be cancelled or made void.

Windscreen Cover

Do I need to disclose previous windscreen or glass claims?

It’s important you disclose any previous damage to windscreen or glass, so your policy is based on the correct level of cover. Failure to do so could affect any potential claims.

If I make a windscreen claim will my NCD be affected?

No, a windscreen claim will not affect your no claims bonus. However you will need to disclose the claim to future insurers.

How do I make a claim for a damaged windscreen?

You should follow the claims procedure as set out in your policy wording. A copy of your policy wording can be found on your online portal on the GoSkippy website.

I don’t have windscreen cover included under the main policy, what other options do I have?

If you have third party fire and theft cover or third party only cover, you won’t be able to claim for windscreen damage under your main policy. You can purchase a separate add-on policy to cover you for this. You will only be covered for damage which occurs after you have purchased the cover and won’t be able to claim for pre-existing damage. Give us a call and talk to one of our car Insurance experts to add windscreen cover to your policy by calling customer service on 0344 840 6302.

Do I have windscreen cover? What is my excess?

If you have fully comprehensive cover, you will have windscreen cover included as standard under the main terms of your policy. If you have Third Party Fire and Theft cover, or Third Party Only cover, you will not have windscreen cover included. You can find out the levels of cover you have by logging into your online portal and reviewing your documents here.

Your documents also set out your windscreen excess. Your excess is payable directly to the windscreen company.

What is windscreen cover?

Windscreen cover protects you against a broken or damaged windscreen or windows and scratching of the bodywork caused by them breaking.

Insurance Abroad

What are the territorial limits of the policy?

The territorial limits of your policy are defined as any country which is a member of the European Union. Also, any country which the Commission of the EU is satisfied has made arrangements to meet the requirements of Article 7.2 of the EU directive of Civil Liabilities, arising from the use of Motor Vehicles. You can find a list of these countries in your policy documents.

Will I be covered for business use whilst in Europe?

No, you will only be covered if you are travelling in your private capacity.

Am I covered to drive abroad?

Your policy should cover you to drive abroad in a private capacity in certain countries as defined in your policy document. This is subject to your usual place of residence being in the United Kingdom.

Electric Vehicles

Do I need specialist insurance to drive an electric vehicle?

No. A standard car insurance policy can be sufficient to cover you for taking your Electric Vehicle (EV) out on the road, as the risk factors involved in driving an EV can be the same as driving a non-EV. While it is not compulsory to have specialist insurance for electric vehicles, it will cover you for some specific features of an EV. GoSkippy’s EV cover offers coverage for EV-specific items such as, your EV charging cable, your EV battery and wall box.

What does EV Insurance cover?

GoSkippy car insurance cover is 5 star Defaqto rated, and our EV cover has all the benefits of our standard policy but also includes:

  • Cover for your EV charging cable,
  • Battery and wall box.
  • Access to ZoomEV’s* bundle, so you can feel like a true EV VIP.

*You will need to register for ZoomEV access. You will receive the details for this via email the day after the start date of your policy.

What doesn’t GoSkippy EV Insurance cover?

While GoSkippy EV cover provides all the benefits of our standard policy plus the EV extras, it does not come with roadside breakdown cover, legal expenses cover, personal injury and accidental death cover or vehicle assist replacement vehicle cover.  You can add these on to your policy as optional extras.

What is covered in the ZoomEv Package?

The GoSkippy EV Benefits Bundle connects you to discounts on the essential services you need to run your EV in your first year of ownership. You’ll be given access to 12 months of EV Benefits as part of your GoSkippy EV Insurance.

  • Public charging: Offers on public charging across the UK with leading charging providers.
  • Home Charger Discounts: For people with off-street parking, home charging is the easiest way to stay fully charged. Home charging options are compatible with all EVs, include warranties and have payment plans available.
  • EV Parking Discounts: Discount on nationwide parking with many locations fitted with EV charging points.
  • Charging Cable Discounts: Get a discount on the purchase of premium charging cables with multiple types and lengths available.
  • Home Energy: Access to green cost-effective energy plans available for EV drivers.
  • Charger Sharing: A community-led solution which helps people without a home charger to charge conveniently.

You can find out more about the ZoomEv Package here. The Benefits in the Bundle last for 12 months from the time you subscribe.

For the ins and outs of our EV Benefits Bundle, read Zoom’s full Terms and conditions here.

If you need help signing up to the Bundle, call the Zoom EV team on 01565 818 606.

Can you add optional extras with electric car insurance?

Yes, as our EV product excludes some products included in some of our other policy types, you are able to add these to your policy for an extra charge.

Optional add on’s include:

  • Breakdown Cover
  • Legal Expenses Cover
  • Personal Accident Cover
  • Replacement Vehicle Cover

Interested in adding these to your policy? Call us on 0344 840 6302

Are my EV battery and charger covered by GoSkippy EV?

Yes, our EV product comes with cover for your EV battery, charging cable and wall box and gives you exclusive access to ZoomEV’s bundles.

With regards to cover for loss or damage to the battery, charging cable and adaptors – if it’s the result of an accident, fire, theft, or malicious damage, then this should be covered. These elements are not covered however if the claim is for mechanical failure, wear and tear or breakage.

Am I covered if someone trips over my charging cable?

You should be covered for liability if someone incurs an injury from tripping over the charging cable of your electric vehicle when it is plugged in. However, you are required to make sure you have taken due care to prevent such accidents occurring. If you have not taken due care to make sure the cables are used safely you are not covered for the following:

  • the death or injury of any person
  • damage to any person’s property caused by the charging cables.

If I am charging my car at home, do I claim on my home or car insurance?

If you own an EV, it means you may be charging it at your home.

People can get confused about whether to claim under their car or home insurance if a fire happens. It all depends on where the fire starts.

If home electrical wiring caused it, then it may be claimed under home insurance. If an EV fault caused it, then it may be claimed under car insurance. It may take some time to establish where the fault occurred and evidence will be required to claim on either policy.

Green Card

What is a Green Card, and do I need one?

Green cards are an international certificate of insurance issued by insurance providers in the UK. They guarantee you have the necessary third-party cover for driving in the country being travelled to.

The UK are now able to participate in the Green Card Free Circulation Area (GCFCA). Which means there is no longer a need for UK registered vehicles to carry a Green Card when travelling to the EU from 2nd August 2021.

Cancelling a Policy

What are my cancellation right?

You have the right to cancel your relationship with us, without giving any reason, within 14 days of receiving the policy documents or the start date of the policy, whichever is later. If you exercise your right to cancel during this initial period of cover, you will be entitled to a refund of premium paid provided cover has not yet commenced, that you have not made a claim, or a claim having been made against You. If cover has commenced i.e. mid-term, your refund will be subject to a deduction for the time you have been covered and for any costs incurred in issuing the Policy. Any payments for additional add ons are non-refundable.

Cancellation fees are as follows:

Cancellation Charge prior to inception £25.00

Cancellation Charge up to 14 days £35.00

Cancellation Charge after 14 days £75.00

How do I cancel my policy?

If you wish to cancel your policy, you should do this by contacting our customer services team on 0344 840 6302 as soon as possible. They may ask you to confirm this in writing.

My Data

Do you take part in The Financial Services Compensation Scheme?

Yes we do! What this means is that if we are ever unable to meet our liability under your policy, you may be entitled to compensation from the Financial Services Compensation Scheme (FSCS).

Do I have the right to ask you to rectify incorrect information?

You have a right to ask us to update information we hold about you if it is incorrect. You will need to explain to us why the information is incorrect and we may ask you for evidence, so we can check our records and decide if an update is needed.

Do I have the right to ask you to transfer my data to another agency?

You can get your personal data from us and ask us to transfer it to another organisation. We have to provide it in an accessible and machine-readable format, if its reasonable for us to do so with the technology available.

Do I have rights to debate an automated decision about me?

Automated processing is when a decision is made about you without people being involved. You can ask us to have a human review the decision, provide you with the reasons why a decision was made about you and explain what could happen because of these decisions. You can also object to some automated decision making.

Do I have the right to limit the way you use my data?

You can limit the way we use your personal data if you think it is inaccurate or are unhappy about how it is being used. You can also stop us deleting your data, if you have a valid and necessary reason.

Do I have the right to ask you to delete my data?

You have a right to ask us to delete your data. This is also known as the ‘right to be forgotten’. We will consider your request and will tell you if we can’t delete your data because of a special reason, such as a law that means we have to keep data for a certain amount of time.

Do I have the right to object to you using my personal data?

You can object to us using your personal data at any time. We will review your objection to see if we have strong enough legitimate reasons to carry on using your personal data.

Can I access my personal data?

You have a right to a copy of the information we hold about you and other extra information that we must give you under data protection laws. You might have heard this being called a subject access request or ‘SAR’. You can ask someone to make a request on your behalf, but they will need to be able to evidence that you have told them to do this. Please remember that we may not be able to provide all the information you request if an exemption or restriction applies in the law.

Examples of this could be: if you ask for the same information lots of times or if we have had to share data with the police and they ask us to not let you know as it could harm an investigation. Learn more about access request.

Do I have the right to be informed about what you do with my data?

You have a right to know what information we hold about you, where we got it from, what we do with it and who we share it with.

This information is available in our privacy notice here.

If you are unsure about anything written in the notice or would like additional information, please feel free to contact us.

What are my data rights?

You have personal data rights, and this means you can ask us to do certain things with your data including:

• Telling you about the data we hold about you.

• Providing you with a copy of your data.

• Changing how we use data about you.

• Deleting data we hold about you.

You can contact us at dpo@sbisl.co.uk to ask about your personal data rights. More information about your personal data rights can be found here.

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Take a look at our Car Insurance FAQ’s located on our Car page.

Car Insurance FAQ's
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