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What happens if an accident is the other drivers fault?


We will put you in touch with one of our partners, who will look to repair your car and keep you mobile, they will then make a recovery directly from the at fault insurers. If you are injured, we can also recommend a solicitor who you can contact to discuss any injury claim.

Our priority is to get your car repaired and back on the road, or a settlement to you if it is a total loss or a write-off.

After this, we will try to recover our costs from the person responsible for the accident. If we are successful, then making the claim will not affect your No Claims Bonus*

*No claims discount protection can be added if you have a minimum of 4 years no claims discount (NCD). This can be added before you buy the policy and cannot then be added until the next renewal.