As each claim is different, we can’t give exact time scales, but we try to resolve all claims as quickly as possible. We understand that making a claim can be a stressful time and we can assure you GoSkippy is committed to providing excellent customer service, as is our appointed representative Somerset Bridge Limited who handle our claims. We take all claims seriously and once submitted your claim will be reviewed by experienced claims handlers who will always try to keep you informed of how your claim is progressing.