Bike Insurance Policy Documents

Date	Claims Team	Sales & Customer Service Team
Mon 23^rd Dec	9am - 5:30pm	9am - 7pm
Christmas Eve	9am - 12:45pm	9am - 4pm
Christmas Day	CLOSED	CLOSED
Boxing Day	CLOSED	CLOSED
Fri 27^th Dec	9am - 5:30pm	9am - 7pm
Sat 28^th Dec	9am - 5:30pm	9am - 6pm
Sun 29^th Dec	9am - 5:30pm	9am - 4pm
Mon 30^th Dec	9am - 5:30pm	9am - 7pm
New Year's Eve	9am - 12:45pm	9am - 4pm
New Year's Day	CLOSED	CLOSED
Thu 2^nd - Fri 3^rd Jan	9am - 5:30pm	9am - 7pm

All policy wording can be found in the policy documents section of your secure portal. Click here for access. If you have trouble accessing your policy documents, or would like a copy in a different format, please email: talk2us@goskippy.com

Optional Extensions

Helmet and Leathers
Key Cover
Legal Expenses
Motor Personal Injury and Accidental Death
RAC Breakdown Full UK & EU Cover
RAC Breakdown Full UK Cover
RAC Roadside & Recovery Breakdown Cover
RAC Roadside Breakdown Cover

Optional Extensions

Helmet and Leathers

Document Title	Applies From	Download
Helmet and Leathers - IPID	01/09/2019
Helmet and Leathers - Policy Wording	01/09/2019

Key Cover

Document Title	Applies From	Download
Key Cover - IPID	01/06/2022
Key Cover - Policy Wording	01/12/2021

Legal Expenses

Document Title	Applies From	Download
Legal Expenses - IPID	04/05/2021
Legal Expenses - Policy Wording	04/05/2021

Motor Personal Injury and Accidental Death

Document Title	Applies From	Download
Motor Personal Injury and Accidental Death - IPID	01/10/2024
Motor Personal Injury and Accidental Death - Policy Wording	01/10/2024
Motor Personal Injury and Accidental Death - IPID	01/09/2022
Motor Personal Injury and Accidental Death - Policy Wording	01/09/2022

RAC Breakdown Full UK & EU Cover

Document Title	Applies From	Download
RAC Breakdown Full UK & EU Cover - Policy Wording	01/09/2024
RAC Breakdown Full UK & EU Cover - IPID	01/07/2020
RAC Breakdown Full UK & EU Cover - Policy Wording	01/07/2020

RAC Breakdown Full UK Cover

Document Title	Applies From	Download
RAC Breakdown Full UK Cover - Policy Wording	01/09/2024
RAC Breakdown Full UK Cover - IPID	01/07/2020
RAC Breakdown Full UK Cover - Policy Wording	01/07/2020

RAC Roadside & Recovery Breakdown Cover

Document Title	Applies From	Download
RAC Roadside & Recovery Breakdown Cover - Policy Wording	01/09/2024
RAC Roadside & Recovery Breakdown Cover - IPID	01/07/2020
RAC Roadside & Recovery Breakdown Cover - Policy Wording	01/07/2020

RAC Roadside Breakdown Cover

Document Title	Applies From	Download
RAC Roadside Breakdown Cover - Policy Wording	01/09/2024
RAC Roadside Breakdown Cover - IPID	01/07/2020
RAC Roadside Breakdown Cover - Policy Wording	01/07/2020

Looking to contact us a different way?

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Contact us via Post

GoSkippy Insurance
Lysander House
Catbrain Lane
Cribbs Causeway
Bristol BS10 7TQ

Call us

0344 776 5308

Email us

talk2us@goskippy.com

What can I do?

Fees included if cancelled	Before policy starts	Within 14 days of policy starting	After 14 days of policy starting
Cancellation fee	£25.00	£35.00	£75.00
Broker fee	None	Pro-rata	No Refund
Number of days on cover	None	Pro-rata	Pro-rata amount
Direct debit set up fee (If DD has been collected)	None	£45.00	£50.00
Full premium of any add-ons on policy exclusing RAC^**	None	None (Unless a claim has been made)	No Refund^**

Fees included if cancelled

None

£45.00

£50.00

None

None (Unless a claim has been made)

No Refund^**

Cancellation fee	£25.00

Cancellation fee	£35.00
Broker fee	Pro-rata amount
Number of days on cover	Pro-rata amount
Direct debit set up fee (If DD has been collected)	£45.00
Full premium of any add-ons on policy excluding RAC^**	None (unless a claim has been made)

£35.00

Pro-rata amount

£45.00

None (unless a claim has been made)

Cancellation fee	£75.00
Broker fee	No Refund
Number of days on cover	£50.00
Direct debit set up fee (If DD has been collected)	No Refund^**
Full premium of any add-ons on policy excluding RAC^**	None (unless a claim has been made)

£75.00

No Refund

£50.00

No Refund^**

None (unless a claim has been made)

What can I do?	Car	Van	Bike	Home
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Make changes like adding a driver, changing address, or upgrading cover*

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