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What is the Difference Between Defaqto Star Ratings and Customer Review Ratings?

08/09/2025

6 Minutes

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Insurance Policy Terms – Your Jargon Busting Guide

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What is the Difference Between Defaqto Star Ratings and Customer Review Ratings?

6 Minutes

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The table below sets out what fees are applicable if you choose to cancel your policy with us. The fees differ depending on when you cancel your policy. For full details regarding cancellation of your policy with us, please refer to our Terms of Business.

Please note some insurers also apply cancellation fees and charges - please ensure you review your policy wording before cancelling.

Fees included if cancelled	Before policy starts	Within 14 days of policy starting	After 14 days of policy starting
Cancellation fee	£25.00	£35.00	£75.00
Broker fee	None	Pro-rata	No Refund
Number of days on cover	None	Pro-rata	Pro-rata amount
Direct debit set up fee (If DD has been collected)	None	£45.00	£50.00
Full premium of any add-ons on policy exclusing RAC^**	None	None (Unless a claim has been made)	No Refund^**

Before policy starts

Cancellation fee	£25.00

Within 14 days of policy starting

Cancellation fee	£35.00
Broker fee	Pro-rata amount
Number of days on cover	Pro-rata amount
Direct debit set up fee (If DD has been collected)	£45.00
Full premium of any add-ons on policy excluding RAC^**	None (unless a claim has been made)

After 14 days of policy starting

Cancellation fee	£75.00
Broker fee	No Refund
Number of days on cover	£50.00
Direct debit set up fee (If DD has been collected)	No Refund^**
Full premium of any add-ons on policy excluding RAC^**	None (unless a claim has been made)

^**RAC breakdown cover will be manually pro-rata'd less and comission

^*For XS Direct policies please refer to your policy documents

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The latest news and helpful information on Car, Motorbike and Travel Insurance from GoSkippy!

Latest Uncategorised posts

What is the Difference Between Defaqto Star Ratings and Customer Review Ratings?

Helpful articles

Insurance Policy Terms – Your Jargon Busting Guide

What is the Difference Between Defaqto Star Ratings and Customer Review Ratings?

Is your car ready for Autumn?

Quiz: How Well Do You Know Your Car Warning Lights?

How to Avoid Tailgating: Our Guide to Staying Safe on the Road

Ultimate Summer BBQ Playlist

Skippy's Socials

Facebook

Instagram

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Spotify

Our Blogs

The latest news and helpful information on Car, Motorbike and Travel Insurance from GoSkippy!

Latest Uncategorised posts

What is the Difference Between Defaqto Star Ratings and Customer Review Ratings?

Helpful articles

Insurance Policy Terms – Your Jargon Busting Guide

What is the Difference Between Defaqto Star Ratings and Customer Review Ratings?

Is your car ready for Autumn?

Quiz: How Well Do You Know Your Car Warning Lights?

How to Avoid Tailgating: Our Guide to Staying Safe on the Road

Ultimate Summer BBQ Playlist

Skippy's Socials

Facebook

Instagram

X (Twitter)

Spotify

Your Secure Online Portal

What can I do?

View your policy documents

Upload documents to validate your policy

Make changes like adding a driver, changing address, or upgrading cover*

Important information

Cancellation fees explained. Please read the following information before proceeding.

Before policy starts

Within 14 days of policy starting

After 14 days of policy starting