Cancelling Your Policy

Date	Claims Team	Sales & Customer Service Team
Mon 23^rd Dec	9am - 5:30pm	9am - 7pm
Christmas Eve	9am - 12:45pm	9am - 4pm
Christmas Day	CLOSED	CLOSED
Boxing Day	CLOSED	CLOSED
Fri 27^th Dec	9am - 5:30pm	9am - 7pm
Sat 28^th Dec	9am - 5:30pm	9am - 6pm
Sun 29^th Dec	9am - 5:30pm	9am - 4pm
Mon 30^th Dec	9am - 5:30pm	9am - 7pm
New Year's Eve	9am - 12:45pm	9am - 4pm
New Year's Day	CLOSED	CLOSED
Thu 2^nd - Fri 3^rd Jan	9am - 5:30pm	9am - 7pm

How to cancel your policy

You can cancel your policy by filling out the information below. Please take time to read all the information including charges and fees, and complete the final customer declaration at the bottom of the page.

If you are leaving us as you’ve had a quote cheaper elsewhere, why not call us between 9am and 7pm on 0344 840 6300 and see what we can do.

It’s also worth remembering not all policies are equal. Most of our policies are rated 5* by Defaqto so it’s worth checking the cover before moving to another insurer.

Cancelling Your Policy

"*" indicates required fields

Full name*

(e.g. Johnathan Smith)

Policy number/Vehicle registration*

(e.g. 00XXXX00XX00/SK19 9PY)

Which type of vehicle?*

Email*

(e.g Johnathan@Smith.com)

Cancellation date

(e.g DD MM / YYYY)

Cancellation time

(e.g MM : HH)

Reason for leaving

CAPTCHA

Phone

This field is for validation purposes and should be left unchanged.

Here to help

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What can I do?

Fees included if cancelled	Before policy starts	Within 14 days of policy starting	After 14 days of policy starting
Cancellation fee	£25.00	£35.00	£75.00
Broker fee	None	Pro-rata	No Refund
Number of days on cover	None	Pro-rata	Pro-rata amount
Direct debit set up fee (If DD has been collected)	None	£45.00	£50.00
Full premium of any add-ons on policy exclusing RAC^**	None	None (Unless a claim has been made)	No Refund^**

Fees included if cancelled

None

£45.00

£50.00

None

None (Unless a claim has been made)

No Refund^**

Cancellation fee	£25.00

Cancellation fee	£35.00
Broker fee	Pro-rata amount
Number of days on cover	Pro-rata amount
Direct debit set up fee (If DD has been collected)	£45.00
Full premium of any add-ons on policy excluding RAC^**	None (unless a claim has been made)

£35.00

Pro-rata amount

£45.00

None (unless a claim has been made)

Cancellation fee	£75.00
Broker fee	No Refund
Number of days on cover	£50.00
Direct debit set up fee (If DD has been collected)	No Refund^**
Full premium of any add-ons on policy excluding RAC^**	None (unless a claim has been made)

£75.00

No Refund

£50.00

No Refund^**

None (unless a claim has been made)

What can I do?	Car	Van	Bike	Home
View your policy documents
Upload documents to validate your policy
Report a claim
Make changes like adding a driver, changing address, or upgrading cover*

Car
Van
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Cancelling your policy

How to cancel your policy