Home Insurance

After careful consideration, we have decided to withdraw from the home insurance market. As a result, we will no longer offer home insurance polices beyond August 15, 2024.

Current coverage will remain valid until it’s renewal date, at this point your policy will automatically lapse. If you have any questions or need assistance, our customer service team is available at 0344 840 6302.

You can cancel your home insurance after 14 days from the start date, but you will need to pay a £50 cancellation fee (also known as a broker arrangement fee) on top of the time you’ve been covered by us. We’ll return payment for cover after the cancellation date (a pro-rata refund), minus the cancellation fee. If you have made a claim or a claim is pending no refund will be made.

You can cancel the policy within the first 14 days as per your statutory right to cancel. We’ll return your payment subject to the terms of your policy less a £20 admin fee. In effect, this means that your home was not covered by us. If you have made a claim or a claim is pending no refund will be made.

We’re sorry if you no longer want to insure your home with us. How you cancel depends on how long is left on your policy. Cancellations can be made over the phone on: 0344 7765 311 or via email at cancellations@goskippy.com.

If you wish to end your policy, we can do this for you over the phone. Sometimes, it is easier and cheaper to allow your policy to lapse, so you don’t incur a cancellation fee. Alternatively, you can email us on talk2ushome@goskippy.com