Whether you are driving a car or a van or riding a motorbike, road incidents happen. Here at GoSkippy, we deal with many road incidents every day. Here are our top tips for handling the situation and what you should do.


You Must Stop

Not stopping is an offense under the Road Traffic Act, no matter how minor the incident is. Switch off your engine and turn on your hazard lights to help warn other drivers.

Call The Emergency Services

If either party is injured, call an Ambulance and the police as soon as possible. If there are no injuries, but there is a potential road hazard, call the police. The police may not come out to the scene of the incident, in this case, go to a police station to report the incident within 24 hours.

Exchange Details With The Other Driver

Make sure to swap names and addresses with any other drivers involved in the road incident. If the incident involves a parked car, leave your details on a note on the windscreen.

Collect Details Of The Incident

Write down a detailed description of what happened. Collect as much information as you can. Use your smartphone to take photographs. Key things to make a note of include:

  • Time and date
  • Location
  • Weather & Traffic conditions
  • Road markings, signs and signals
  • The Vehicles involved (make, model, registration number, colour, condition, estimated speed, direction of travel, use of lights or indicators, the number of passengers)
  • People involved (contact details of all drivers, passengers, pedestrians and witnesses involved; description/distinguishing features of the other driver(s); details of any police officers involved)
  • Any impartial witnesses who can offer an account of what happened
  • Any cameras – CCTV, dash cams, mobile phones, etc – which may have caught the incident on film.

Covering all these points will really help to make a claim.

Contact Your Insurance Company

Even if you do not intend to claim, you should still contact your insurance company as soon as possible. Telling the insurance company quickly will help if the incident leads to a claim. If you do wish to make a claim you can do so via GoSkippy’s online claims form.

If You Witness Or Come Across An Incident

Only stop if it is safe to do so, and turn your hazard lights on to warn other drivers. Check all the car engines are switched off and call the emergency services, giving your location and details of any injuries. On a motorway, you can check your location using the hard shoulder markers. Don’t use your mobile phone near flammable cargo and stay well away from incidents involving dangerous goods or chemicals.

Stay at the scene until the emergency services arrive and don’t move injured people from their vehicles unless there is a danger of fire or explosion. You shouldn’t remove a motorcyclist’s helmet unless it’s absolutely essential.

These top tips will help you. It’s unlikely that you’ll come across or be involved in many incidents, but it always pays to be prepared.