Contact Us

Like Skip’, we’re always here to help you.

Our FAQ section answers most of our customers’ queries. Why not save yourself time by having a look there first?

EXISTING CUSTOMERS: save time and money, use our secure online portal to:

  • access policy details
  • upload documents
  • make policy changes quickly and easily

You can click here to find out more or if you need help using the portal.

 

New Business

0344 840 6300

Mon:   8am – 8pm

Tue:    9am – 8pm

Wed:   9am – 8pm

Thu:    9am – 8pm

Fri:      9am – 7pm

Sat:     9am – 6pm

Sun:    9am – 5pm

Renewals

0344 840 6301

Mon:   8am – 8pm

Tue:    9am – 8pm

Wed:   9am – 8pm

Thu:    9am – 8pm

Fri:      9am – 7pm

Sat:     9am – 6pm

Sun:    9am – 5pm

Customer Service

0344 840 6302

Mon:   8am – 8pm

Tue:    9am – 8pm

Wed:   9am – 8pm

Thu:    9am – 8pm

Fri:      9am – 7pm

Sat:     9am – 6pm

Sun:    9am – 5pm

New Business

0344 776 5309

Mon: 8am – 8pm

Tue: 9am – 8pm

Wed: 9am – 8pm

Thu: 9am – 8pm

Fri: 9am – 7pm

Sat: 9am – 6pm

Sun: 9am – 5pm

Renewals

0344 776 5314

Mon: 8am – 8pm

Tue: 9am – 8pm

Wed: 9am – 8pm

Thu: 9am – 8pm

Fri: 9am – 7pm

Sat: 9am – 6pm

Sun: 9am – 5pm

Customer Service

0344 776 5308

Mon: 8am – 8pm

Tue: 9am – 8pm

Wed: 9am – 8pm

Thu: 9am – 8pm

Fri: 9am – 7pm

Sat: 9am – 6pm

Sun: Closed

New Business

0344 776 5748

Mon: 8am – 8pm

Tue: 9am – 8pm

Wed: 9am – 8pm

Thu: 9am – 8pm

Fri: 9am – 7pm

Sat: 9am – 6pm

Sun: 9am – 5pm

Renewals

0344 776 5315

Mon: 8am – 8pm

Tue: 9am – 8pm

Wed: 9am – 8pm

Thu: 9am – 8pm

Fri: 9am – 7pm

Sat: 9am – 6pm

Sun: 9am – 5pm

Customer Service

0344 776 5308

Mon: 8am – 8pm

Tue: 9am – 8pm

Wed: 9am – 8pm

Thu: 9am – 8pm

Fri: 9am – 7pm

Sat: 9am – 6pm

Sun: Closed

New Business

0344 776 5306

Mon:   9am – 5:30pm

Tue:    9am – 5:30pm

Wed:   9am – 5:30pm

Thu:    9am – 5:30pm

Fri: 9am – 5:30pm

Sat:     closed

Sun:    closed

Renewals

0344 776 5306

Mon:   9am – 5:30pm

Tue:    9am – 5:30pm

Wed:   9am – 5:30pm

Thu:    9am – 5:30pm

Fri:      9am – 5:30pm

Sat:     closed

Sun:    closed

Customer Service

0344 776 5311

Mon:   8am – 8pm

Tue:    9am – 8pm

Wed:   9am – 8pm

Thu:    9am – 8pm

Fri:      9am – 7pm

Sat:     9am – 6pm

Sun:    closed

All enquiries  

0344 7769311

Mon to Fri: 9am – 8pm

Sat: 9am – 4pm

Sun: 10am – 4pm

Claims

It’s quick and easy to report an incident using our online claims form. Even if you don’t intend on claiming yourself it is important that you notify us of any incident that you are involved in.

We now offer 24/7 full claims reporting which is available by dialing our dedicated New Claim lines:

Policy holder enquiries: 0344 8409501

Email us: info@eldoninsurance.co.uk

Email Us

Customer serviceTalk2us@goskippy.com

RenewalsRenewals@goskippy.com

CancellationsCancellations@goskippy.com

Finance provider

If you’ve chosen to pay monthly you’ve been set up with our finance provider Creation. If you need to make a payment, check your outstanding balance, or change your payment date, please visit their website at http://www.creation.co.uk or you can call them directly on 0289 026 7617

Our Mailing Address

If you would prefer to write to us or to send us any documents this is our address:

GoSkippy Insurance
Lysander House
Catbrain Lane
Cribbs Causeway
Bristol BS10 7TQ

View on Google Maps

Live Chat?

Looking for our Live Chat?

In the bottom right corner of your screen you will find a green ‘?’ icon – This is our smart hub. If your query can be completed via Live Chat we can connect you with one of our operators, if it can’t be completed via Live Chat we will point you in the best direction to solve your query promptly.

Live chat opening times:

Mon:   9am – 8pm
Tue:    9am – 8pm
Wed:   9am – 8pm
Thu:    9am – 8pm
Fri:      9am – 7pm
Sat:     9am – 6pm
Sun:    closed

Help
Help