Contact Us

Like Skip’, we’re always here to help you.

Our FAQ section answers most of our customers’ queries. Why not save yourself time by having a look there first?

If you are an existing customer you can save time and money by using our secure online portal to access policy details, upload any documents or even make changes to you policy quickly and easily. You can click here to find out more or if you need help using the portal

Sales

0344 840 6300

Mon:   8am – 8pm

Tue:    9am – 8pm

Wed:   9am – 8pm

Thu:    9am – 8pm

Fri:      9am – 7pm

Sat:     9am – 6pm

Sun:    closed

Renewals

0344 840 6301

Mon:   8am – 8pm

Tue:    9am – 8pm

Wed:   9am – 8pm

Thu:    9am – 8pm

Fri:      9am – 7pm

Sat:     9am – 6pm

Sun:    9am – 3pm

Customer Service

0344 840 6302

Mon:   8am – 8pm

Tue:    9am – 8pm

Wed:   9am – 8pm

Thu:    9am – 8pm

Fri:      9am – 7pm

Sat:     9am – 6pm

Sun:    9am – 6pm

Sales

0344 776 5309

Mon: 8am – 8pm

Tue: 9am – 8pm

Wed: 9am – 8pm

Thu: 9am – 8pm

Fri: 9am – 7pm

Sat: 9am – 6pm

Sun: closed

Renewals

0344 776 5314

Mon: 8am – 8pm

Tue: 9am – 8pm

Wed: 9am – 8pm

Thu: 9am – 8pm

Fri: 9am – 7pm

Sat: 9am – 6pm

Sun: 9am – 3pm

Customer Service

0344 776 5308

Mon: 8am – 8pm

Tue: 9am – 8pm

Wed: 9am – 8pm

Thu: 9am – 8pm

Fri: 9am – 7pm

Sat: 9am – 6pm

Sun: closed

Sales

0344 776 5748

Mon:   8am – 8pm

Tue:    9am – 8pm

Wed:   9am – 8pm

Thu:    9am – 8pm

Fri:      9am – 7pm

Sat:     9am – 6pm

Sun:    closed

Renewals

0344 776 5315

Mon:   8am – 8pm

Tue:    9am – 8pm

Wed:   9am – 8pm

Thu:    9am – 8pm

Fri:      9am – 7pm

Sat:     9am – 6pm

Sun:    9am – 3pm

Customer Service

0344 776 5308

Mon:   8am – 8pm

Tue:    9am – 8pm

Wed:   9am – 8pm

Thu:    9am – 8pm

Fri:      9am – 7pm

Sat:     9am – 6pm

Sun:    9am – 6pm

Sales

0344 776 5306

Mon:   9am – 6:30pm

Tue:    9am – 6:30pm

Wed:   9am – 6:30pm

Thu:    9am – 6:30pm

Fri: 9am – 6:30pm

Sat:     closed

Sun:    closed

Renewals

0344 776 5306

Mon:   8am – 8pm

Tue:    9am – 8pm

Wed:   9am – 8pm

Thu:    9am – 8pm

Fri:      9am – 7pm

Sat:     9am – 6pm

Sun:    9am – 3pm

Customer Service

0344 776 5311

Mon:   8am – 8pm

Tue:    9am – 8pm

Wed:   9am – 8pm

Thu:    9am – 8pm

Fri:      9am – 7pm

Sat:     9am – 6pm

Sun:    closed

Contact Us

Email Us

Customer serviceTalk2us@goskippy.com

RenewalsRenewals@goskippy.com

CancellationsCancellations@goskippy.com

Finance provider

If you’ve chosen to pay monthly you’ve been set up with our finance provider Creation. If you need to make a payment, check your outstanding balance, or change your payment date, please visit their website at http://www.creation.co.uk or you can call them directly on 0289 026 7617

Claims

It’s quick and easy to report an incident using our online claims form. Even if you don’t intend on claiming yourself it is important that you notify us of any incident that you are involved in.

Alternatively, contact our Claims Team on 0344 840 9503 for car claims, 0344 840 9504 for van, and 0344 840 9505 for bikes.

It will speed up the process if you have your policy details and incident details to hand. Our lines are open 8am – 6pm Monday to Friday, and 9am – 1pm Saturday.

We now offer 24/7 full claims reporting which is available by dialing our dedicated New Claim lines:

Policy holder enquiries: 0344 840 9514
Third party enquiries: 0344 840 9515

Email us: info@eldoninsurance.co.uk

Our Mailing Address

If you would prefer to write to us or to send us any documents this is our address:

GoSkippy Insurance
Lysander House
Catbrain Lane
Cribbs Causeway
Bristol BS10 7TQ

View on Google Maps

Live Chat is Open

Mon:   9am – 8pm
Tue:    9am – 8pm
Wed:   9am – 8pm
Thu:    9am – 8pm
Fri:      9am – 7pm
Sat:     9am – 6pm
Sun:    closed

Help